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The Carroll Company

Leading US cleaning and maintenance products supplier, Carroll Company, cites exceptional reliability, low maintenance and ease of operation as the main reasons for selecting a Linx CJ400 small character inkjet printer for date coding onto both product packs and shipping cartons.

The printer was supplied to Carroll Company by Linx’s US distributor Diagraph. It replaced an older coder from a different manufacturer and since installation has led to greatly reduced downtime and improved throughput on the line.

“The Linx CJ400 is very easy to set up, changeovers take literally a couple of minutes to execute and we have had absolutely no issues with the printer since it was installed, all of which make an important contribution to ensuring that our line operates at maximum efficiency,” comments Joseph L. Ondriezek, COO of Carroll Company. “In addition, we like the printer’s sleek design, which is very easy to clean and helps to ensure fast changeovers.”

The Linx CJ400 was launched in response to a major global consultation to research the needs of end users. Offering unique portability, fast set-up and ease of use, it features an Easi-Change® Service Module, which is changed in minutes, meaning scheduled maintenance can be carried out without the need for a trained technician or costly service calls. Other innovations deliver a significant reduction on cleaning costs, and ink and solvent consumption.

The Linx CJ400’s unique compact design means it weighs under 30lbs complete with fluids, making it the lightest inkjet printer on the market and well within health and safety limits for one person to pick up. Its easy to use colour touch screen means users do not need complicated manuals or training.

At Carroll Company, the coder is operating at around 40 units per minute, well within its capabilities. “The quality of code is consistently excellent,” confirms Mr Ondriezek.

“This is the second Linx inkjet printer that we have installed, following the purchase of a Linx 4900 in May last year,” he continues. “We remain thoroughly satisfied with the performance of both machines. They are easy to install and operate and there is little or no maintenance required. Just as important we have received consistently great service from initial setup through training to on-going advice and support."

Carroll Company was founded on and remains dedicated to the fundamental business practices of outstanding Quality, Value, and Integrity, and the company looks for the same approach from its equipment and its suppliers.

Key Facts:

  • Country: USA
  • Industry: Cleaning products
  • Product printed on: Primary and secondary cartons
  • Message content: Date codes
  • Throughput: 40 units/minute
  • Ink used: Linx T551 Black high speed ink
  • Number of printers purchased: 1 x Linx CJ400

Key Product Benefits:

  • Simple to own – serviced by the customer; no printhead cleaning for 3 months
  • The most portable CIJ printer – only 13.5kg
  • Easy to use – colour touch screen and simple user interface for quick message set-up.

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