SUPPORT
This section covers ongoing support, maintenance and training for Linx coding and marking solutions. Details on each section are outlined below.
We provide a complete range of spare parts for all our current coding and marking equipment. We are also committed to supporting older products for as long as is practical; a minimum period of five years from the product being retired, and often for much longer.
Quality and consistency of fluids and consumables is critical to achieving the exceptionally high level of reliability our customers have come to expect from Linx products. We provide a complete range of fluids and consumables to support our coding and marking equipment.
Expert help and advice is available via the Linx Helpdesk. Our technical support team are well trained and fully compliant with all aspects of Linx products.
To maintain high quality and reliable service from your Linx product, it is essential scheduled maintenance is carried out properly.
Linx Assure Service Agreements are designed to support operational excellence throughout the lifecycle of your Linx printer by giving you the flexibility and control to operate your business in a way that meets your unique needs.
Declaration of Conformity certificates for all Linx products are available on request. Each file contains the certificate in a number of different languages. Certificates published from the year 2000 onwards can be downloaded here.
In addition to our services and support, official Linx training for your staff can help you benefit from overall lower total cost of ownership by reducing downtime and the number of engineer callouts.